{"id":118938,"date":"2026-06-22T19:24:45","date_gmt":"2026-06-22T17:24:45","guid":{"rendered":"https:\/\/svetslik.si\/shipping-policy\/"},"modified":"2026-06-26T10:23:25","modified_gmt":"2026-06-26T08:23:25","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/svetslik.si\/en\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"

Delivery times<\/h3>\n\n\n\n\n\n\n\n
Order type<\/th>\nEstimated delivery time<\/th>\n<\/tr>\n<\/thead>\n
Painting in stock<\/strong><\/td>\nup to 6 working days<\/strong> from order confirmation<\/td>\n<\/tr>\n
Painting not in stock<\/strong> (standard catalogue size)<\/td>\n15\u201345 working days<\/strong> from order confirmation<\/td>\n<\/tr>\n
Non-standard size order by custom quote<\/td>\ndeadline communicated upon quote confirmation<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Orders are processed in the order received. In the event of force majeure or exceptional circumstances that could affect the delivery deadline, we will notify you immediately.<\/p>\n

Carrier and delivery within Slovenia<\/h3>\n

Orders for Slovenia are delivered via Po\u0161ta Slovenije<\/strong>.<\/p>\n\n\n\n\n\n\n\n\n
Item type<\/th>\nShipping cost<\/th>\n<\/tr>\n<\/thead>\n
Single-panel painting on canvas (on stretcher)<\/td>\n\u20ac7<\/strong><\/td>\n<\/tr>\n
Multi-panel or two-panel painting on canvas<\/td>\n\u20ac12<\/strong><\/td>\n<\/tr>\n
Unstretched canvas<\/td>\n\u20ac2<\/strong><\/td>\n<\/tr>\n
Framed painting<\/td>\n\u20ac15<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

The exact shipping cost is always shown at checkout before you confirm payment. The cost depends on the weight and dimensions of the shipment.<\/p>\n

International delivery<\/h3>\n

International orders are shipped via DHL, UPS, DPD or GLS<\/strong>.<\/p>\n

Croatia, Bosnia and Herzegovina, Serbia, Montenegro, Macedonia, Italy, Austria, Hungary, Germany, Switzerland:<\/strong><\/p>\n\n\n\n\n\n\n\n\n
Item type<\/th>\nShipping cost<\/th>\n<\/tr>\n<\/thead>\n
Single-panel painting on canvas (on stretcher)<\/td>\n\u20ac15<\/strong><\/td>\n<\/tr>\n
Multi-panel or two-panel painting on canvas<\/td>\n\u20ac20<\/strong><\/td>\n<\/tr>\n
Unstretched canvas<\/td>\n\u20ac6<\/strong><\/td>\n<\/tr>\n
Framed painting<\/td>\n\u20ac20<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Personal collection \u2013 free (for orders within Slovenia only)<\/h3>\n

Your order can be collected free of charge in person at one of two collection points:<\/p>\n

1. Matemero d.o.o. \u2013 registered office<\/strong>
\nZgornje Bitnje 146a, 4209 \u017dabnica
\nOpening hours: Mon\u2013Fri 8.00\u201320.00<\/p>\n

2. \u0160kofja Loka<\/strong>
\nVirma\u0161e 32, 4220 \u0160kofja Loka
\nOpening hours: Mon\u2013Fri 9.00\u201312.00 and 16.00\u201319.00, Sat 9.00\u201313.00<\/p>\n

When placing your order, select the Personal Collection<\/em> option and indicate your preferred collection point. Once your order is ready, we will notify you by e-mail. If you are travelling from far away, please confirm your visit in advance by e-mail or phone.<\/p>\n

Shipment tracking<\/h3>\n

As soon as we hand your order to the carrier, we will send you a tracking number by e-mail. Use this number to check the real-time delivery status directly on the chosen carrier\u2019s website.<\/p>\n

If you experience any tracking issues or delays, please contact us and we will liaise with the carrier on your behalf.<\/p>\n

Packaging<\/h3>\n

All paintings are packed in protective packaging suitable for safe delivery. Larger paintings are additionally secured with corner guards and protective film.<\/p>\n

Upon receipt, please check the condition of the packaging. Any damage caused during transport should be photographed and reported to us at info@svetslik.si with a description and photographs within 48 hours of receipt.<\/p>\n

Contact for shipping enquiries<\/h3>\n

e-mail:<\/strong> info@svetslik.si
\nphone:<\/strong> +386 51 675 637
\nopening hours:<\/strong> Mon\u2013Fri 9.00\u201312.00 and 16.00\u201319.00, Sat 9.00\u201313.00<\/p>\n","protected":false},"excerpt":{"rendered":"

Delivery times Order type Estimated delivery time Painting in stock up to 6 working days from order confirmation Painting not in stock (standard catalogue size) 15\u201345 working days from order confirmation Non-standard size order by custom quote deadline communicated upon quote confirmation Orders are processed in the order received. In […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-118938","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nShipping Policy - SvetSlik.si<\/title>\n<meta name=\"description\" content=\"Umetni\u0161ke slike - 100% ro\u010dno naslikane reprodukcije znanih slikarjev, abstraktne slike, stenske slike na platnu, moderne slike in slike po naro\u010dilu.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/svetslik.si\/en\/shipping-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping Policy - SvetSlik.si\" \/>\n<meta property=\"og:description\" content=\"100% hand-painted reproductions of famous painters, abstract paintings, wall art on canvas, modern paintings, and custom paintings.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/svetslik.si\/en\/shipping-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"SvetSlik.si\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/svetslik.si\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-26T08:23:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/svetslik.si\/wp-content\/uploads\/2023\/01\/svetslik.si_.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1736\" \/>\n\t<meta property=\"og:image:height\" content=\"570\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@svetslik\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/svetslik.si\\\/en\\\/shipping-policy\\\/\",\"url\":\"https:\\\/\\\/svetslik.si\\\/en\\\/shipping-policy\\\/\",\"name\":\"Shipping Policy - 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