FAQ’s
Yes!
All the paintings on offer at svetslik.si are hand-painted on quality canvas with oil or acrylic paints.
Your order is handed over to our skilled paiters, who have been working in the field of reproduction and wall art for many years.
Depending on the type of artwork you have ordered (impressionism, expressionism, cubism, abstract, etc.), an experienced artist is selected to hand-draw or paint your chosen painting.
We work with local Slovenian and world wide painters.
Company is based in Slovenia. We usually contact local painters first before we look for available painters abroad. It also depends on the project.
Payments
We currently offer the following options:
- by invoice
- on delivery by Post Slovenia
- Paypal
- credit/debit cards
- Revolut
- Cryptocurrencies
Not at the moment.
Shipping and returns
You can withdraw from your purchase without giving a reason within 14 days of receiving the painting. You then send the painting back to us within 30 days of notifying us. Paintings made to order and paintings in non-standard sizes are excluded. Details are in our returns policy.
Please contact us at info@svetslik.si and let us know that you will be returning the painting.
Once we have received the returned painting, we will review it.
If the painting arrives undamaged, we refund the purchase price the same day – and in any case within 14 days of your withdrawal notice, once we have received the painting or proof that you sent it. The refund goes back to the payment method you used.
Contact us at info@svetslik.si or call +386 51 675 637.
We will be happy to assist you in changing your order.